Need to Knows

 

Refund Policy

No refunds will be given for any reason. If you need or wish to postpone, your payment will remain as a credit to be used within 30 days.

Sleep Strategy Session

Completed/signed forms, along with full payment, must be received before a consultation can take place. Scheduled consults will be postponed or cancelled if the aforementioned items are incomplete.

Privacy Policy

Any and all information collected is considered confidential and for the use of Sleep Superheroes only. We will never share any personal information with any outside organizations without written permission.

Communication

Emails and phone calls will not be answered after 9pm. Responses to all messages received after this time will be provided after 9am the following day. Please no text messages.

All follow up communication, after a sleep plan has been received, will be client initiated. Clients will have a maximum of two weeks of support, per package, unless additional time has been purchased or other arrangements have been made.

General Information

Any advice and information you receive through our services and/or website is for education and training purposes only and does not constitute nor substitute medical diagnoses or treatment.